FREQUENTLY ASKED QUESTIONS
To assist with planning your stay at Aliz Hotel Times Square, please find answers to our most frequently asked questions below.
FAQ
Do you have on-site parking? How much is parking? And is it included in my room rate?
Our valet services are available from $70 per room per night, plus applicable taxes. No in and out privileges.
How much do you charge for high speed/WiFi internet access?
WiFi is one of the many amenities at the hotel and is included with your stay.
When is Check In/Check Out time?
Check In time starts at 4 pm. Check Out time is 11 am.
Is the hotel Pet Friendly?
Please note that a $75.00 non-refundable pet fee (per pet up to 2 animals) and 20-pound weight limit apply to all dogs. Pet fee does not apply to service animals. Emotional support animals are welcomed, permitted to Cats & Dogs. Pet fee waived with valid documentation.
Do you have ADA Accessible Rooms?
Yes, there is a selection from king or double queen guest rooms. Learn more about our accessible features here.
Is there a gym at the hotel?
Yes, we have an Indoor Cycling Studio featuring Peloton bikes open to guests 24 hours a day.
Does the hotel have a business center?
Yes, the business center is open to guests 24 hours a day.
What is the minimum age requirement to check-in?
The minimum age requirement to check into a room is 21+ years old.
What method of payment does the hotel accept?
All major credit cards are accepted – Visa, MasterCard, American Express & Discover.
How do I modify or cancel my reservation?
Please click here to Modify or Cancel a reservation.